Gaming should be entertainment — not a source of stress or financial harm. 290bet believes every player has the right to understand their own limits, and it's our responsibility to help them set those limits. Explore all the responsible gaming tools, guides, and support resources on this page.
Player Protection
Our highest priority
Online gaming has become a popular form of entertainment in Bangladesh. Millions of 290bet users enjoy casino games, Sports Betting, fish games, and Live Casino every day. But like any form of entertainment, irresponsible play can quickly turn a source of fun into a serious problem.
Responsible Gaming means sticking to your budget, respecting your time limits, and never treating gambling as a source of income. 290bet's responsible gaming policy is designed to keep every player informed and protected.
According to the World Health Organization, online gaming addiction is a real concern. With the right awareness and tools, however, it can be managed effectively. 290bet believes that players are their own best protectors — we simply put the right tools in your hands.
Your protection is in your own hands. Use these tools to stay in full control of your gaming experience.
Set a maximum deposit limit on a daily, weekly, or monthly basis. Limits take effect immediately once set. Any increase to a limit will only apply after a minimum of 7 days.
Once you've lost a set amount, your session will end automatically. This feature is the most effective way to stop chasing losses — no bets can be placed beyond the limit you've defined.
Set a limit on how long you play in one sitting. When your time is up, you'll receive an automatic alert, and you'll be logged out once the set limit is exceeded. This is an essential part of responsible gaming.
If you'd like to take a break from gaming, you can request a temporary account suspension of anywhere from 24 hours to 6 weeks. During your break, no bonuses or promotional messages will be sent to you.
If you feel gaming is getting out of control, you can apply to close your account for anywhere from 6 months to permanently. Once self-exclusion is active, the account cannot be reopened by any means.
Regular pop-up notifications will remind you how long you have been playing and how much you have spent. These alerts help you stay mindful and play responsibly.
Log in to your 290bet account. Click the profile icon in the top right corner.
Go to your profile settings, find the "Responsible Gaming" option, and open it.
Deposit limit, loss limit, session time, or self-exclusion — choose whichever tool suits your needs.
Enter an amount based on your budget and needs. The limit takes effect as soon as you confirm it.
You will receive a confirmation via email or SMS. Lowering a limit takes effect immediately; increasing one requires a minimum of 7 days.
| Limit Type | Duration | Decrease | Increase |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Instant | After 7 Days |
| Loss Limit | Daily / Weekly / Monthly | Instant | After 7 Days |
| Session Time | Per Session | Instant | After 24 Hours |
| Cool-Off | 24 Hours – 6 Weeks | After Expiry | Not Applicable |
| Self-Exclusion | 6 Months – Permanent | After Expiry | Not Applicable |
| Reality Check | Every 30 Minutes | Instant | Instant |
Answer the questions below honestly. If more than 3 of your answers are "Yes", please reach out to our support team.
Understanding your own risk level is the first step toward responsible gaming. Use the indicators below to see where you currently stand.
Safe Level: Gaming is purely for fun, you're sticking to your budget, and winning or losing isn't causing you undue stress.
Warning Level: If you are occasionally going over budget or playing longer than intended, set your limits now.
High risk and crisis level: Activate a cool-off or self-exclusion immediately and contact us.
Before each session, set a maximum loss limit for yourself. Budget it as money you are comfortable losing entirely.
"Chasing losses" is one of the most damaging habits you can develop. If you're on a losing streak, stop — come back the next day with a clear head.
Don't play for hours on end. Take a break every hour — get up, drink some water, go for a short walk.
Gaming is for entertainment — it is not a reliable source of income. Winning is a matter of luck, not strategy.
Alcohol and other substances impair your judgment — avoid placing bets when you are under their influence.
Avoid placing large bets when you are angry, frustrated, or emotionally charged. Play with a clear head.
There's nothing to hide about gaming. Be honest with your family — it's an important part of playing responsibly.
After a big win, withdraw at least a portion of your winnings instead of betting it all again. Enjoy the win.
There's more to life than gaming. Make regular time for family, friends, and hobbies.
Seeking help when you feel out of control is not a weakness — it takes real courage.
290bet strictly prohibits anyone under 18 from using the platform. Keeping minors away from gaming is one of the cornerstones of responsible play.
You're never alone when it comes to responsible gaming at 290bet. Our dedicated support team is here for you around the clock.